Start here
- Open Settings in PinyinIQ and review the in-app guidance.
- Confirm the app is updated to the latest available version.
- Close and reopen the affected screen after changing a permission.
Live Lens or document scanning
Open iOS Settings, PinyinIQ, then enable Camera. Return to PinyinIQ and reopen Live Lens. Use clear printed Chinese, steady lighting and the adjustable Single Line reading band for one line at a time.
Photo or document import
Photo import uses Apple’s private picker, so full photo-library access is not required. If a document does not import, try the original file or export it as PDF, DOCX, image, HTML, EPUB or plain text before importing again.
Pronunciation
Raise the device media volume and check whether audio is routed to headphones or Bluetooth. User-requested pronunciation is configured to play when the Ring/Silent switch is set to silent, but output volume must remain above zero.
Delete local content
- Readings: Library, Readings, swipe left, Delete.
- Cards: Library, Cards, swipe left, Delete.
- Bookmarks: Library, Bookmarks, swipe left, Delete.
- Glossary: Settings, Pronunciation glossary, swipe left, Delete.
Export anything you want to keep before deleting PinyinIQ. Removing the app also removes its remaining local Library and preferences.
Contact
For technical support, privacy questions or accessibility assistance, email angweeseng@hotmail.com. Include the app version, device model and steps that reproduce the issue. Do not attach confidential source documents.
Share feedback
Tell us what would make PinyinIQ more useful for your Chinese reading. Email the developer with the screen, document type and steps involved. Do not include confidential source material.
About PinyinIQ
PinyinIQ is independently designed and is not affiliated with Pleco or any dictionary publisher. Third-party licences are available inside the app under Settings, Privacy and Legal, and on the public Legal page.